It takes at least 6 interactions with a brand to convert a stranger to your customer.
It is also easy for brands to lose potential customers within the initial 6 touchpoints.
What is a brand experience? Many refer it to the physical experience of engaging with the 5 senses of sight, scent, touch, taste and hearing. However, in this era of digital revolution, brand experience transcends the five senses.
It is now a norm for a consumer to enter a store, see your product, search online for information, watch a video, check for promotions through partner platforms and ask sales staff questions. The entire experience makes up the journey that we help brands craft to better engage with a customer.
What is a brand experience? Many refer it to the physical experience of engaging with the 5 senses of sight, scent, touch, taste and hearing. However, in this era of digital revolution, brand experience transcends the five senses.
It is now a norm for a consumer to enter a store, see your product, search online for information, watch a video, check for promotions through partner platforms and ask sales staff questions. The entire experience makes up the journey that we help brands craft to better engage with a customer.
The Millennials and Gen Z are the future consumers of the world. They enjoy engaging with brands through a wide variety of touchpoints from digital, physical or interpersonal. At Piquant, we help businesses identify the best methods to engage with your customers and work closely with partners we trust to deliver a memorable experience.
Services
Customer journey mapping
UIUX
Marketing strategy
Digital strategy
Brand launch
Brand activation
Partners
Digital marketing
Public relations
App developers
Augmental Reality
Events management
Interior designers
Media buy
Services
Customer journey mapping
UIUX
Marketing strategy
Digital strategy
Brand launch
Brand activation
CONTACT US
Partners
Digital marketing
Public relations
App developers
Augmental Reality
Events management
Interior designers
Media buy
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